SFTP: Failed to open the directory:

Core FTP Server questions and answers
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bgateley
Posts: 17
Joined: Fri Jan 26, 2007 1:28 pm

SFTP: Failed to open the directory:

Post by bgateley »

I have Core FTP Server set up and need to have both FTP and SFTP available on it. I currently just have one domain set up as FTP on port 21 and have the SSH/SFTP box checked and the SSH port set to 22. Am I correct in thinking I should be able to connect either by FTP or SFTP simply by specifying the correct port in my FTP client?

I am able to log in on port 21 fine, but when I try on port 22 it gives me this error:
"Failed to open the directory: /es/QFGI/. Access is denied."

The folder it should be accessing is c:/sites/QFGI.

Any ideas? Would it be better if I had two domains set up, one for FTP and one for SFTP?

Thanks,
Brian
ForumAdmin
Site Admin
Posts: 987
Joined: Mon Mar 24, 2003 4:37 am

Re: SFTP: Failed to open the directory:

Post by ForumAdmin »

You should be able to use both protocols with the same domain and account.

Which build is being used? It may be an older bug or simply a typo in the permissions. Try reselecting permissions using the "..." buttons to the exact directory.
brunis
Posts: 9
Joined: Thu May 26, 2016 9:24 am

Re: SFTP: Failed to open the directory:

Post by brunis »

bgateley wrote:
> I have Core FTP Server set up and need to have both FTP and SFTP available
> on it. I currently just have one domain set up as FTP on port 21 and have
> the SSH/SFTP box checked and the SSH port set to 22. Am I correct in
> thinking I should be able to connect either by FTP or SFTP simply by
> specifying the correct port in my FTP client?
>
> I am able to log in on port 21 fine, but when I try on port 22 it gives me
> this error:
> "Failed to open the directory: /es/QFGI/. Access is denied."

Looks like you have "lock user in home directory" turned on, is the users name /es/ by any chance?
You notice your folder structure does not match?

> The folder it should be accessing is c:/sites/QFGI.
>
> Any ideas? Would it be better if I had two domains set up, one for FTP and
> one for SFTP?
>
> Thanks,
> Brian
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