Problem connecting for first time

Core FTP Server questions and answers
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tjp28blue
Posts: 2
Joined: Fri Oct 27, 2017 3:42 pm

Problem connecting for first time

Post by tjp28blue »

Hello,

I am a first time user struggling to get connected. On the connect form I put in
my website url, user name and ftp password, but i have not completed description or account boxes.

I get error message: 331 user ---------- OK password required
Pass.................
530 login authentication failed.

My ftp password should be ok because i reset it yesterday with my host server.

Grateful for guidance to tell me what I am doing wrong.

Regards tjp
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