Task runs, but doesn't download the files. Wildcard problem?

[gratefulparrot]

I'm kind of new to running scheduled tasks. I've set one up to pull files from a vendor using mck8*.* since all the files start with that. The task runs and I log it, but it always tells me 0 downloads. I can see files on the vendor side, and I can drop and drag them manually with no issues. There is no extention on the vendor's files, just a file name.

Any suggestions?

[ForumAdmin]

When queuing up files for scheduling, right click and select "queue". Dragging them to the transfer manager at the bottom may not work.

[gratefulparrot]

[quote="ForumAdmin"]When queuing up files for scheduling, right click and select "queue". Dragging them to the transfer manager at the bottom may not work.[/quote]

I queue'd it up the way you said. That's what the instructions said to do and I followed those exactly. When I said dragging, I was talking about dragging from the source to my destination folder, just to make sure permissions were correct on the vendor side. And I was able to move a file manually with no problem. But the files don't move in the task. I opened a ticket with CoreFTP and they had me send the logs and I also gave them a screenshot of the task, but I haven't heard back from them.

[ForumAdmin]

A way to test the wildcard to make sure it's working is to go into the GUI, then right click on an empty portion of the remote directory listing (so no files are selected) and select "download". Then you should be prompted for a filename, where you can enter the wildcard.

If it works there then it should work in the scheduled task.

Remember wildcards are almost always case sensitive.

[ForumAdmin]

To add to this, some builds may have had retry issues on the directory listing. Setting the "retries" field in the site profile to 5 (default value 2) will sometimes fix the issue (resolved in builds 1831 and greater).