Moving COREFTP license keys

Core FTP Server questions and answers
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Pingster
Posts: 4
Joined: Wed Jul 06, 2011 8:31 pm

Moving COREFTP license keys

Post by Pingster »

How do I move COREFTP licenses from 1 server to another? I had an issue with a server and had to reinstall the COREFTP software on another server. When I tried to use the existing key, it said my key is already in use.
ForumAdmin
Site Admin
Posts: 987
Joined: Mon Mar 24, 2003 4:37 am

Post by ForumAdmin »

You'll need to uninstall from the computer that your license is installed on.

It is possible that the license was not removed during uninstall. If this happens, install the software again, and then uninstall it (by right clicking on the Core FTP Server "uninstall" program in Start -> Core FTP Server, and select "run as administrator").

After this you should be able to install the license on the new computer.
Pingster
Posts: 4
Joined: Wed Jul 06, 2011 8:31 pm

Uninstall procedures update

Post by Pingster »

Hi I tried the uninstall procedures and am still not able to use the license keys on the new server. It tells me that 'License in use or Max number of installs reached. Please contact COREFTP Sales.
ForumAdmin
Site Admin
Posts: 987
Joined: Mon Mar 24, 2003 4:37 am

Post by ForumAdmin »

Another thing to try:

Install Core FTP Server
Start up Core FTP Server
Go into the system menu (upper left icon).
Global Options -> Register -> remove license
Pingster
Posts: 4
Joined: Wed Jul 06, 2011 8:31 pm

Since I uninstalled COREFTP, I am still having issues

Post by Pingster »

Uninstalling still results in the same License exceeded message. I've contacted COREFTP Sales to request new license keys but no one has contacted me back. It's probably best if CORE SALES got rid of my license keys and sent me new keys. The current keys aren't working anyway.
Thank you
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