CoreFTP Server Logging Verbosity/Debug

Core FTP Server questions and answers
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codelife
Posts: 1
Joined: Wed Feb 27, 2013 5:16 am

CoreFTP Server Logging Verbosity/Debug

Post by codelife »

Hi there,

I'm trying to resolve an issue where one of our customers is unable to connect to our CoreFTP Server using SFTP. I received a debug trace file from them, and it simply hangs with this at the end here:

OpenSSH_5.8p1, OpenSSL 0.9.8r 8 Feb 2011
debug1: Connecting to xxxxxxxxxxx [xxxxxxxxxxx] port 2789.
debug1: Connection established.
debug1: identity file /homedir/username/.ssh/id_dsa type 2
debug1: identity file /homedir/username/.ssh/id_dsa-cert type -1

The only information I have about their client is that it's the built-in SFTP client on AIX. No version info was given.

I've enabled every logging option with the CoreFTP Server option, and unfortunately there's no relevant information other than the IP attempts to connect and then disconnects. It doesn't appear that they're being prompted to accept the ssl certificate fingerprint, no credentials are passed, etc.

Is there anything else I might be able to do to get more information about this issue besides resorting to wireshark? Perhaps there's a flag I can pass in or some option I missed for more verbose logging or some type of debug mode?

Thanks for your help!
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