When I log onto CoreFTP Lite and go to the home directory where my files are stored (on the right hand side), I have an odd file show up there that I did not upload. I click on it to delete it and it acts like it tries, everything refreshes, and it is still there.
I contacted my hosting company and they logged onto my server. THEY CANNOT SEE THIS FILE. They turned off all their filters and this file still does not show up on their end. When I log onto my server via the internet, they are correct. The file is not there. They told me that this file is not on our server and that it is a problem with CoreFTP.
Can you please walk me through what to do to get this file deleted off my server?